Refund and Return Policy
At Feathered Harvest, we strive to provide high-quality poultry and exceptional customer service. If you are not satisfied with your purchase, please review our refund and return policy below.
Refund Eligibility
We offer refunds under the following conditions:
- The item was damaged or incorrect upon arrival.
- The order was not delivered as promised.
- You contact us within 48 hours of receiving your order.
Refunds will be processed after our team reviews your request.
Return Policy
Due to the nature of live poultry, we do not accept returns for live birds. However, if there is an issue with your order, please contact us immediately, and we will work to resolve the situation.
Order Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- Once the order has been processed and shipped, cancellations are not possible.
How to Request a Refund
To request a refund, email us at info@featheredharvest.com with the following details:
- Your order number.
- Photos of any damaged or incorrect items.
- A brief description of the issue.
Our team will respond within 2-3 business days to assist you.
Contact Us
For any refund or return-related questions, please reach out to us at info@featheredharvest.com. We are committed to ensuring customer satisfaction and will do our best to resolve any concerns.
We reserve the right to modify this policy at any time, so please review it periodically for updates.